Service

 

Hospitals, Nursing Homes and Residential Care Centres never close and neither do we.

Our clients need their systems to keep working no matter what time of the day or night it is. That is why we offer after-sales-support that is second to none. We provide our customers with access to 24/7 technical support and experienced technicians who are available to go on site 7 days a week. 

 
We offer tailored Service Agreements, depending on your needs. The services that can be selected include: 

  • 24/7 telephone support
  • Monday to Fricay on-site cover
  • 7 day on-site cover
  • On site within 24 hours of fault being reported
  • On site within 12 hours of fault being reported 
  • Preventative Maintenance Inspection (PMI) every 12 months
  •  Preventative Maintenance Inspection (PMI) every 6 months
  •  Each piece of equipment is tested during a PMI
  •  Faulty equipment reported and replaced
  •  Damaged equipment reported and replaced if required
  •  Batteries replaced on all call units
  •  Certificate stating all equipment tested and working for HIQA
  •  Include other systems such as Wander Monitoring

 

Why take out a Service Agreement?

Priority service over clients without contracts

24/7 telephone support

Save on expensive out-of-hours service calls

Lower the risk of not having a working system when you need it most

Certificate provided for HIQA

 

Who can take out a Service Agreement with Sound & Vision Communications? 

We can provide a Service Agreement to any hospital or care centre even if we did not originally supply the system. The systems we service include Nurse Call, Wander Management, Personal Security and Baby Tagging.

We can carry out a full service on your system and issue you with a certificate for HIQA to confirm that the system has been maintained and tested.

Contact us today for a customised quotation.

Phone: + 353 21 487 0003   Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.     Lo-call 1890 480 480