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Privacy Policy

Privacy & Cookie Policy

This privacy policy sets out how HomeCare Technologies uses and protects any information that you provide to HomeCare Technologies either when you use this website or when you contact us. HomeCare Technologies is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 15th May 2018.

We will only use the information that we collect about you lawfully (in accordance with the European General Data Protection Regulation).

What we collect

We collect information about you when you open an account with us, request a quote, request a product guide or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • If permitted, we may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • If permitted, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Who the information will be shared with

We may share your information with credit reference agencies and other companies for use in credit decisions, for fraud prevention and to pursue debtors. We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on our website, look for the tick boxes that indicate how we are permitted to contact you and for what reasons.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.
  • You can also request that your information be removed from our database, in this case it will be permanently deleted.

You may request details of personal information which we hold about you under the European General Data Protection Regulation. If you would like a copy of the information held on you please email us or write to HomeCare Technologies, Classis Business Centre, Classis, Ovens, Co. Cork, P31 PF21. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.